Privacy Policy

1. Introduction

Rhone-Electra Engineering SA ("we", "our", "us") is a Swiss electrical engineering consulting firm based in Geneva, Switzerland. We are committed to protecting your privacy and handling your personal data with transparency and care. This privacy policy explains how we collect, use, and protect the information you provide when visiting our website.

2. Data Controller

The entity responsible for the processing of your personal data is:

Rhone-Electra Engineering SA
Geneva, Switzerland

For any questions regarding data protection, please contact us via our contact page.

3. Data Collected

We may collect the following personal data:

Contact form data

When you submit our contact form, we collect: your name, email address, phone number (optional), and the content of your message.

Technical data

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, operating system, and pages visited. This data is collected through cookies and similar technologies.

Analytics data

We may use analytics tools to understand how visitors interact with our website, including page views, visit duration, and navigation paths.

4. Purpose of Processing

Your personal data is processed for the following purposes:

• Responding to your inquiries and requests submitted through the contact form
• Providing you with information about our services
• Improving our website and user experience
• Ensuring the technical functionality and security of our website
• Fulfilling legal obligations

5. Legal Basis

The processing of your personal data is based on the following legal grounds:

• Consent: When you submit the contact form, you explicitly consent to the processing of your data by checking the consent checkbox.
• Legitimate interest: We have a legitimate interest in ensuring the proper functioning and security of our website, as well as improving our services.
• Legal obligation: We may process your data to comply with applicable Swiss and European law.

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

• Contact form data: Retained for up to 2 years after your last inquiry, unless a longer retention period is required by law or an ongoing business relationship.
• Analytics data: Retained for up to 12 months.
• Technical logs: Retained for up to 90 days for security purposes.

7. Data Sharing

We do not sell your personal data. Your data may be shared with the following third parties only as necessary:

• FormSubmit.co: Our contact form submissions are processed through FormSubmit.co, a form handling service. The data transmitted includes the information you provide in the contact form (name, email, phone, message).
• Hosting providers: Our website infrastructure is hosted on servers located in Switzerland.

We do not transfer your data to other third parties, except when required by law or by a competent authority.

8. Cookies

Our website uses a minimal number of cookies:

• Essential cookies: Required for the basic functionality of the website (e.g., language preferences). These cookies do not require consent.
• Analytics cookies: Used to collect anonymous data about website usage and improve our services. These cookies are only set with your consent.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the website.

9. Your Rights

Under the Swiss Federal Act on Data Protection (nFADP) and the European General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request the correction of inaccurate or incomplete personal data.
• Right to deletion: You may request the deletion of your personal data, subject to legal retention obligations.
• Right to data portability: You may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data for specific purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us via our contact page.

You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, if applicable, with the competent data protection authority in your country of residence.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable legislation. Any updates will be published on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

If you have any questions about this privacy policy or how we handle your personal data, please reach out to us through our contact page.